Aftersales and support
Our support doesn’t end after the purchasing process! Once we’ve delivered your new GM vehicle our dedicated aftersales support teams will be on hand to look after your warranty claims or technical support issues.
As one of the UK’s leading specialist in wheelchair accessible vehicles and a Motability Premier Partner, GM Coachwork is dedicated to not only designing and building the best range wheelchair vehicles, but also to looking after our customers, keeping in touch and giving you ongoing support throughout the life of your vehicle.
As well as scheduled visits from GM, you can contact us by phone, email or by our contact page whenever you need us.
GM Aftersales Support means you benefit from an annual inspection visit, carried out by one of our trained technicians. We will call you to arrange a suitable time to visit you at home and carry out a safety check on your wheelchair accessible vehicle covering key accessibility and vehicle components including:
- Wheelchair ramp
- Seating
- Front and rear wheelchair restraints
- Wheelchair user seat belt
- Winch (if applicable)
- Tailgate
- Lights & indicators
- Hand controls (if applicable)
GM Coachwork offer mobile servicing to all of our wheelchair accessible vehicle customers. We send our engineers out on the road to visit you at the most convenient time and will service, repair and complete fittings on your WAV.
We can also provide demonstrations on newly fitted equipment. Find out more about our mobile support team and what it covers.
Yes we do! Once you’ve had your car a few weeks, we’ll get in touch to arrange a post-sale familiarisation check. We will double-check everything in your vehicle is working as it should and to ensure you are happy with the operation of the equipment.
In the unlikely event that something needs changing, our mobile engineers will carry out the repair at your home.